Technical Support

Comprehensive support services for progressive software products.

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What is Tech Support

Reliable and professional support team

The role of technical support in software development is hard to overestimate. Unfortunately, the Internet is a huge system, some parts of which may fail. Whether it is a problem with a server, hosting, or even viruses – they all can be solved by support specialists. And if you don’t have one in the state, there is no need to hire personnel for this, and you can conclude an agreement with an outsourcing company and get reliable support from experienced IT specialists.

 

We offer a wide range of technical support services to our clients. With a deep understanding of the software development process, IdeaSoft IT specialists can promptly identify and solve any complexity issues, whether related to database service or network connectivity, or others. With a staff of multidisciplinary developers, QAs, and IT professionals, we can provide comprehensive technical support for a software project and provide a solid foundation for the further development of your business.

 

At IdeaSoft, we have an expert back-end development team creating effective algorithms for the operation of a software product of any complexity. We know how to build a system that works smoothly at all levels, as well as how to enhance its functionality using the latest technologies and reliable architecture.

Our Achievements

Benefits of working with IdeaSoft

5 years of experience working with businesses of different domains and sizes
250+ successful projects in different domains
87% of employees got Master's Degree
Dedicated manager assigned to your project, who is constantly in touch with you
Prompt elimination of errors and malfunctions during working hours
A great staff of qualified specialists - whatever problem arises, we will help you to solve it
Projects

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